Here’s what to do:
Trim your wick to 0.25”
Trimming your wick is important for so many reasons - the most important being that your candle will burn properly.
You can trim your S&O candle using a wick trimmer, scissors or nail cutter. We recommend trimming to 3/16th of an inch (0.25”). Wood wicks perform best when they are closer to the wax.
Re-trim your wick before every use, not just the first time you light your candle. Keep the wax pool free of wick trimmings, matches and debris.
Burn for at least 2 hours
When you light your candle for the first time, be sure to let it burn for 2 - 4 hours, or until the wax has melted to the edge of the jar (full melt pool). If you do not do this, your candle will tunnel. Tunnelling means that the wick is burning straight down the centre of the candle without creating a full melt pool within 2 - 4 hours of being lit.
If a full melt pool has not occurred after 4 hours, don't worry. Extinguish the candle, allow it to cool and try again. Wood wick candles need a lot of tending to, for an enjoyable experience.
You can also use a spoon or chopstick to scoop unmelted wax into the wax pool.
The more you burn your candle, the more the wax melts. A full melt pool would have been achieved when you’ve burned your candle half way through.
Note, for the mini candles, do not burn for more than 2 hours at a time.
Stop burning after 4 hours or when your candle has achieved a full melt pool
Once your candle has burned for 4 hours, extinguish it. Do not burn longer than this time to maximize the full benefit of your S&O candle and to keep the glass jar from getting too hot. Relight it once the candle has cooled.
Pay attention to your candle
Never ever leave your candle unattended, especially if you have pets or kids
Never burn your candle close to anything that is flammable
Never use a candle as a night light
Never extinguish candles with water
Always burn candles in a well-ventilated room
Safety instructions are on the bottom of your S&O candle. Please read and follow them carefully
Stop burning when there’s only 1/2” of wax left
Once 1/2” of the wax is left, don’t burn any longer. This prevents the candle from overheating and damaging the surface below it. Extinguish a candle if it repeatedly smokes or the flame becomes too high.
Our candles are quite the sensory experience and we understand if you just can't get enough. However, there's only so much wax to burn. Our wick clips keep the flame at safety height above the bottom of the candle jar. This is in place to reduce the risk of overheating at the end of the candles life.
Reuse or return your candle jar
When you are done burning your candle, remove the remaining wax and wash your jar with soap and warm water. Voila! You now have a new mini terrarium, makeup brush holder, propagation jar or whiskey glass. Whatever your preferences, you can reuse the jar to your hearts content.
Can’t find any use for it? No worries, email us at email@example.com for instructions on how to send us the empty jar intact and you would get 10% off your next order.
Learn more about our reuse or return program here.